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Housekeeping
Streamline cleaning tasks, simplify scheduling, and optimize resource utilization for efficiency
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Maintenance
Maximize equipment uptime, minimize unnecessary costs, and extend asset life span efficiently.
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Guest Messaging
Facilitate real-time guest communication, increase engagement and satisfaction levels.
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Feedback
Collect, analyze and immediately act on feedback for complete guest improvement.
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Guest Request
Facilitate real-time guest interaction in-app, receive & address requests faster, increase satisfaction levels.
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Mobile check in
Effortlessly streamline the check-in process for a hassle-free arrival experience.
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Lost & Found
Efficiently track & return lost items to guests, manage storage, and reduce inconvenience.
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Guest Experience
Enhance guest satisfaction through personalized communication, service delivery, and feedback management.
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Schedule Task
Assign tasks efficiently, improve staff productivity, and streamline your Hotel operations.
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Attendance
Manage employee clock-in/clock out time & payroll. Enhance accountability & productivity
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Employee Rewards
Incentivize and recognize staff. Improve performance and increase job satisfaction.
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Inventory
Efficiently track & manage order, purchases, stock levels. Control cost and wastage.
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Employee Scheduler
Optimize scheduling, save time, reduce errors & conflicts, and enhance labor management .
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Complaint
Resolve issues faster, prevent negative reviews online, and foster guest loyalty.
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Brand Compliance
Maintain brand consistency & follow regulation guidelines by enforcing standards efficiently.
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- Increase Efficiency- Alert. Assign. Address. Report.
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- Reduce Downtime- Resolve. Prevent. Stay prepared.
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- Stay Compliant- with Health & Safety regulations.
How does it work?
Making hotel maintenance smarter & easier, one click at a time
1. Inform Easily
Enable Housekeeping to take pictures, note relevant details of the problem, and swiftly report all maintenance issues.
2. React Quickly
Notify the Maintenance team of all issues & open tickets, so they reach the room/area with the tools required to fix them.
3. Manage Inventory
Stock maintenance supplies & tools, track their usage, and re-stock ahead of time to save last minute
4. Maintain Regularly
Schedule your Preventative Maintenance tasks better. Avoid equipment failures, damages, expenses, and poor guest experience.
what NexTap Maintenance can do for you
Instant Alerts
Take photos, record videos, list issues, faults and probable cause along with room number/hotel area. Raise maintenance requests with no technical skill or language issues
Simplified Ticket Generation
No more delays. Create maintenance tickets from anywhere. Send out instant notifications. Reduce team response time & quickly resolve issues based on priority.
Active Coordination
Forget the communication gap. Receive maintenance requests directly from Housekeeping, Guests, Front desk or Inspection team. Put escalation protocols in place. Fix faster. Maintain better.
Improved Inspection
Don’t let any fault fall through the cracks. Utilize customized inspection checklists. Take care of everything from common areas & individual rooms to property walks & security checks.
Smart Prevention
Track asset repair and life-cycle to help automate or manually schedule preventative maintenance. Decrease the likelihood of equipment failure and unneccessary expense.
External Support
In-house team unable to resolve the issue? Coordinate with your external hotel maintenance contractors/vendors directly from the app, and find a quick solution.
Manage work orders easily
Submit and receive maintenance requests. Notify and communicate better. Manage work orders on-the-go using a centralized user-friendly dashboard. Sort, filter, and prioritize tasks. Avoid ticket duplication. Ensure timely troubleshooting. Eliminate unproductive man-hours.
Manage Large equipment Seamlessly
Repairing big-ticket items like HVAC, boilers, and plumbing is a costly affair. NexTap Maintenance lets you establish a preventative maintenance schedule, ensuring the longevity of your equipment and preventing unexpected issues from occurring.
Enhance Efficiency optimize cost.
Get a 360º view into your hotel maintenance performance & costs. Keep a record of common and recurring problems. Compare the number of issues reported by guests and staff. Calculate expenses and allocate budget accordingly
