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Housekeeping
Streamline cleaning tasks, simplify scheduling, and optimize resource utilization for efficiency
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Maintenance
Maximize equipment uptime, minimize unnecessary costs, and extend asset life span efficiently.
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Guest Messaging
Facilitate real-time guest communication, increase engagement and satisfaction levels.
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Feedback
Collect, analyze and immediately act on feedback for complete guest improvement.
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Guest Request
Facilitate real-time guest interaction in-app, receive & address requests faster, increase satisfaction levels.
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Mobile check in
Effortlessly streamline the check-in process for a hassle-free arrival experience.
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Lost & Found
Efficiently track & return lost items to guests, manage storage, and reduce inconvenience.
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Guest Experience
Enhance guest satisfaction through personalized communication, service delivery, and feedback management.
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Schedule Task
Assign tasks efficiently, improve staff productivity, and streamline your Hotel operations.
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Attendance
Manage employee clock-in/clock out time & payroll. Enhance accountability & productivity
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Employee Rewards
Incentivize and recognize staff. Improve performance and increase job satisfaction.
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Inventory
Efficiently track & manage order, purchases, stock levels. Control cost and wastage.
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Employee Scheduler
Optimize scheduling, save time, reduce errors & conflicts, and enhance labor management .
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Complaint
Resolve issues faster, prevent negative reviews online, and foster guest loyalty.
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Brand Compliance
Maintain brand consistency & follow regulation guidelines by enforcing standards efficiently.
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- Boosted Employee Morale
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- Improved Employee Retention
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- Reinforced Organizational Goals
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- Increased Transparency
How Does It Work?
Appreciate exceptional work. Cultivate a strong sense of community. And reward outstanding achievements for greater employee satisfaction.
1. Performance Metrics are established
Management decides on specific performance metrics such as- no. of positive reviews, avg. guest satisfaction score, attendance rate, etc. for all the staff roles in a hotel.
2. Points are awarded for Performance
Based on their performance on these set metrics, employees earn points. Better performance = More points. With full transparency, staff gets to check their points tally in real-time.
3. Rewards are chosen by Employees
Employees can view their point balance & choose from a variety of rewards, such as gift cards, extra time off, monetary compensation, or company-branded merchandise.
4. Points are redeemed for Rewards
Employees select their reward, redeem points through the reward module. The reward is then delivered to them, either through mail or directly from the hotel management.
What NexTap Employee Rewards can do for You
Customization
Customize your employee experience by creating unique recognition occasions and meaningful rewards tailored to your brand.
Automation
Allocate points automatically everytime a reward parameter is achieve. Set milestone reminders. Keep the process transparent.
Collaboration
Allow employees across departments to interact and come up with solutions for challenging problem. Foster a culture of teamwork & appreciation.
Goal Tracking
Make the journey more rewarding & interactive. Set employee & team goals & allow tracking the progress in real-time. Push for efficiency
Insights
Conduct in-depth analysis on reports of rewards and perks redemptions, adoption rates, and much more to monitor the success of your program.
Feedback & Gamification
Import guest feedback, allow employees to work on areas of improvement. Include leaderboards, badges, or challenges to make the reward process more engaging & fun.
Celebrate your Employees
Get to know your employees better. Automate ocassion celebration or milestone appreciation. Crowdsource ideas. Show your people they're seen & valued. Build game-changing work baits over time.
Work Smart with Insights
Get valuable insights into the reward program’s effectiveness, and participation levels. Give team leaders the right tools to engage their teams. Manage reward budgets & redemptions efficiently.
Keep a tab on Company Culture
Check team alignment with company values identify culture influencers, cross-functional communicators, and future leaders. Foster a positive work culture and improve performance.
