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Housekeeping
Streamline cleaning tasks, simplify scheduling, and optimize resource utilization for efficiency
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Maintenance
Maximize equipment uptime, minimize unnecessary costs, and extend asset life span efficiently.
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Guest Messaging
Facilitate real-time guest communication, increase engagement and satisfaction levels.
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Feedback
Collect, analyze and immediately act on feedback for complete guest improvement.
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Guest Request
Facilitate real-time guest interaction in-app, receive & address requests faster, increase satisfaction levels.
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Mobile check in
Effortlessly streamline the check-in process for a hassle-free arrival experience.
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Lost & Found
Efficiently track & return lost items to guests, manage storage, and reduce inconvenience.
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Guest Experience
Enhance guest satisfaction through personalized communication, service delivery, and feedback management.
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Schedule Task
Assign tasks efficiently, improve staff productivity, and streamline your Hotel operations.
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Attendance
Manage employee clock-in/clock out time & payroll. Enhance accountability & productivity
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Employee Rewards
Incentivize and recognize staff. Improve performance and increase job satisfaction.
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Inventory
Efficiently track & manage order, purchases, stock levels. Control cost and wastage.
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Employee Scheduler
Optimize scheduling, save time, reduce errors & conflicts, and enhance labor management .
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Complaint
Resolve issues faster, prevent negative reviews online, and foster guest loyalty.
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Brand Compliance
Maintain brand consistency & follow regulation guidelines by enforcing standards efficiently.
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- Increase Efficiency & Guest Satisfaction
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- Reduce Liability & Storage Usage
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- Demonstrate Professionalism & Integrity
How Does it Work?
Simplified reporting, tracking, retreiving, logging and returning ofitems.
1. Report Easily
Enable your guests & staff to report Lost & Found items with pictures & description.
2. Track Efficiently
Log all reported items in a centralized cloud based database. Track item movement.
3. Match Smartly
Cross reference Lost claims with Found items. Manage unclaimed items as per policy.
4. Return Safely
Verify guest details, ensure claim authenticity & return/ship the item to their location.
What NexTap Lost & Found can do for you
Track & Manage
Capture photos of the items, log information such as the item’s description, date and location of discovery, and the contact details of the person who found it.
Powerful Search
Easily filter, search and find the lost & found items using keywords, categories, storage date ranges, and other customizable options. Reduce manual labor.
Smart Alerts
Send out automated notifications and alerts to staff and guests when a lost item has been found and cross-verified against their claim or if there is an update on its status.
Storage Manager
Keep a detailed record of the items logged, history of changes, and audit item movements. Maintain a chain of custody. Increase transparency and compliance.
Authenticator
Ensure only authorized users have access to sensitive information about lost items. Avoid accusations of mishandling or theft.
Recordkeeping
Maintain reports on how many items are lost or found, how long are they stored, how many have been returned to the rightful owners. Reduce storage occupancy & Hotel liability.
Lost & Found Simplified
Automate and streamline your process of logging, tracking, and matching lost items. Reduce the effort and man-hours that go in managing lost and found items. Increase efficiency, reduce costs, and free up staff to focus on other tasks.
Increased Return Rate
Automatically make all items available to match with loss reports from the moment they’re found. Improve the accuracy & speed of the matching process, notify and update guests on the status of their items, and facilitate easy return.
Enhance Guest Experience
Use an intuitive interface & simple workflow. Provide guests with a quick, easy & paperless way to report lost items, receive updates on the search status, retrieve their valuables, and get their return arranged. Save their time, effort, and money. Build trust & brand loyalty.
